Terms & Conditions


By purchasing products from www.berkelouw.com.au (Berkelouw Books) or using this website the purchaser ("The Customer"), agrees to the following terms and conditions of sale. Consumer Guarantees Act 1993: Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

Business Customers

The Consumer Guarantees Act 1993 does not apply to business customers (where "business" is as defined by the Act). Business customers agree that where products are purchased for the purpose of a business that the Act does not apply.

Limitation of Liability

The Customer shall indemnify Berkelouw Books against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered. Berkelouw Books shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services, even if Berkelouw Books has been advised of their possibility. In no case shall the maximum liability exceed the cost of the original order.

Ordering

The Customer is responsible for ordering the correct format and quantity of the items in their shopping cart and request Berkelouw Books to source these items on their behalf. Any purchase is deemed a firm sale (i.e. non-returnable). This is because Berkelouw Books is purchasing the items from suppliers on the customer’s behalf, often with no option to return them. The customer verifies that these items are being purchased for personal or business use and are not being purchased for commercial resale.

Refunds

Refunds will be given at the discretion of company management.

Addressing

If a product is found to be mis-addressed by Berkelouw Books then Berkelouw Books shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then Berkelouw Books will not refund or resend the product and all responsibilty for correcting delivery will be borne by the Customer.

Cancelling Orders

Berkelouw Books reserves the right to cancel orders that we believe to be fraudulent or constitute a mis-use or a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing.

Site Access

Berkelouw Books hereby grants you permission to access, view and download the content appearing on this site, for personal, non-commercial use only. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the expressed written permission of Berkelouw Books, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.

Copyright & Trademarks

You agree that the content you access, view or download and the software used to create it, remains the property of Berkelouw Books as defined by Australian and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter the content in any way, or make it available to any third parties.

Stock Availability

In order to provide the greatest range of products, you understand that Berkelouw Books does not stock all products listed on this site in a single warehouse. Product availability information is provided by a number of third party suppliers. Berkelouw Books works with these third-parties to ensure this information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ to the product images presented on this site.

Gift Voucher Expiry

Gift vouchers are valid for one year from the time they are issued, after which the voucher expires. Any remaining credit is non-refundable.

Shipping Estimates

Berkelouw Books makes every effort practical to ensure that shipping timeframes given are accurate. However the shipping times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that shipping times are not adversely affected by unforseen events.

By placing an order, you agree not to hold Berkelouw Books liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

Communications

By creating an account with Berkelouw Books you consent to receiving electronic communications from Berkelouw Books. Your personal details will not be sold or leased to any third party. For more information please see our Privacy Policy.

Notice of Copyright Infringement: Berkelouw Books respects the copyrights of others. If you feel that data is used in Berkelouw Books’ product catalogue in a manner that your copyright has been infringed upon, as pursuant to Part 2 of the Copyright Act 1994, please write to us at:

Berkelouw Books
'Bendooley'
Old Hume Hwy
Berrima, 2577
NSW
AUSTRALIA

Please include the following details:
Identification of the copyrighted work that has allegedly been infringed upon and that you wish to have removed. Please include a web address (URL)
A statement that the complaining party believes what constitutes infringement under the Copyright Act 1994 has occured.
A statement that you are the copyright holder or authorised to act on their behalf.
Contact details including an email address where the complaining party may be contacted.

Disclaimer

Berkelouw Books would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

The information on this website is provided for general information only. Berkelouw Books has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence.

Accordingly, Berkelouw Books does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.


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