Delivery Information


Upon placing your order you should receive a confirmation email within 30 minutes. Please contact weborders@berkelouw.com.au if you do not receive this email within 30 minutes.

Jump to: Delivery Expectation | Free Shipping | In Store Pick Up Guidelines | Christmas Delivery | Shipping Costs | Rare Book Shipping

DELIVERY EXPECTATION

Please note: 'business' or 'working' days are Monday to Friday, excluding public holidays.

All items on the Berkelouw web site show the estimated shipping time. This time is determined as follows:

Ships in 1 business day:
The item is available and should be shipped within 24 hours during business days.

Ships in 2 – 11 business days:
The item is available and should be shipped within 2 - 11 business days.

Ships in 6 – 11 business days:
The item is available and should be shipped within 6 - 11 business days.

Ships in 10 – 15 business days:
The item is available and should be shipped within 10 - 15 business days.

Ships in 2 – 6 weeks:
The item is available and should be shipped within 2 - 6 weeks.

Rare Books
If you have rare books in your order, the order will be dispatched from our Rare Book Department in Berrima. Orders are dispatched from the Rare Book Department once a week on Friday morning.

You should expect to receive your order within 24 hours of us shipping the item for most metropolitan areas in Australia. Perth, Darwin and large cities and towns in QLD, NSW, SA & TAS can take 3-5 business days; other locations can take 4-6 days; remote areas can take longer.

If you have items in your order with different shipping times, we will automatically consolidate and ship the order as one.

Please note, Berkelouw Books uses regular Australia Post for parcel delivery and therefore we rely on their processes and delivery times to your chosen destination once the parcel has left our warehouse. We cannot make any guarantees on Australia Post's behalf.

CHRISTMAS DELIVERY

To ensure that you receive you order in time for Christmas, we advise that you place your order before the 2nd of December. We cannot guarantee delivery before Christmas for those orders placed after December 2nd.

IN STORE PICK UP GUIDELINES

Please note that all web orders are processed and shipped from our web store in Paddington. Some of our stores may stock the book/s that you have ordered online, however ALL WEB ORDERS must come from our web store so that we can properly manage our inventory. When picking up in store, one of our staff will contact you when your order has arrived from the web store and is ready for collection.

SHIPPING COSTS

The following charges apply to products sold on berkelouw.com.au

Australia wide

  • Spend over $49 and receive FREE SHIPPING on all new books.
  • New Books - $7 per order up to $49.
  • Rare Books - $12 for the 1st item and $4 per additional item.

International

  • NZ - $20.00 + $5 for each additional item
  • Asia/Pacific - $26 + $8 for each additional item
  • USA/Canada/Middle East - $30.00 + $9 for each additional item
  • Rest of the World - $38 + $9 for each additional item

PLEASE NOTE THAT SOME RARE BOOKS MAY REQUIRE EXTRA SHIPPING COSTS DUE TO EXTRA WEIGHT AND/OR EXTRA PACKAGING. WE WILL EMAIL YOU TO SEEK PAYMENT IF THIS APPLIES TO YOUR ORDER. WE WILL NOT CHARGE YOUR CREDIT CARD OR PROCEED WITH THE ORDER UNTIL WE HAVE RECEIVED CONFIRMATION FROM YOU REGARDING ANY EXTRA SHIPPING CHARGES.


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      Free Shipping

      Spend over $49 and get FREE Australian shipping on all New Books!